Group 4 Networks provides all-inclusive managed IT services for Toronto small and mid-sized businesses. One flat monthly fee covers everything your team needs to stay productive — no hourly billing, no surprise invoices, no per-ticket charges.
24/7 monitoring and alerting — We monitor your servers, workstations, network, and cloud services around the clock. Most issues are detected and resolved before your team notices anything wrong.
Unlimited help desk for all staff — Every user on your plan can call, email, chat, or submit a ticket at any time. No per-ticket charges, no call limits, no frustrating gatekeeping.
Patch management within 72 hours — Security patches are deployed within 72 hours of release. Zero-day vulnerabilities are addressed immediately.
Device lifecycle management — We track all hardware and software assets, manage warranties, plan replacements, and ensure nothing is running unsupported software.
Microsoft 365 administration — Full management of your Microsoft 365 environment including Teams, SharePoint, OneDrive, Exchange Online, Intune, and Azure AD.
Vendor management — We act as your single point of contact with all technology vendors — internet providers, phone systems, software vendors, hardware suppliers.
Quarterly technology reviews — We meet with your leadership team quarterly to review performance, upcoming needs, budget planning, and technology roadmap.
All-inclusive flat-rate pricing from $150-250 per user per month. No hourly billing, no surprise invoices. 90-day satisfaction guarantee — if you're not satisfied, you can leave with a full refund.
Service level agreement: 15-minute P1 response for critical issues affecting business operations. 1-hour P2 response for high-priority issues. 4-hour P3 response for standard requests.
In-house IT employee: $75,000-95,000/year salary plus benefits, vacation coverage, training, tools. Managed IT for the same company: $36,000-60,000/year for full team coverage with deeper expertise across all technology areas.
Onboarding takes 14-21 days from contract signing to full management. Call us at (416) 623-9677 to start the conversation.