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Last Updated: May 10, 2025
1. Introduction
Welcome to Group 4 Networks ("Company", "we", "our", "us"). By accessing or using our website, services, applications, or any other content provided by us (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). Please read these Terms carefully before using our Services.
2. Acceptance of Terms
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.
We may modify these Terms at any time. Your continued use of our Services after any such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically.
3. Eligibility
You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this requirement.
If you are using our Services on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms. In such case, "you" and "your" will refer to both you and that entity.
4. Services
Group 4 Networks provides IT support, managed services, cybersecurity solutions, and other technology services to businesses in the Greater Toronto Area. The specifics of our Services will be outlined in separate service agreements or statements of work.
We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice. We will not be liable to you or to any third party for any modification, suspension, or discontinuation of our Services.
5. Your Responsibilities
You agree to:
6. Intellectual Property
All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are the exclusive property of Group 4 Networks or its licensors and are protected by copyright, trademark, and other intellectual property laws.
You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services without our prior written consent.
7. User Content
You retain ownership of any content that you submit, post, or display on or through our Services ("User Content"). By providing User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute such content in connection with providing and promoting our Services.
You represent and warrant that you own or have the necessary rights to use and authorize us to use all intellectual property rights in and to any User Content.
8. Confidentiality
We take the confidentiality of your business information seriously. Our specific confidentiality obligations will be detailed in our service agreements. Generally, we will not disclose your confidential information to third parties without your consent, except as required by law or as necessary to provide our Services.
9. Payment Terms
Fees for our Services will be specified in separate service agreements. Unless otherwise specified, all fees are:
We reserve the right to change our fees at any time, but any changes will not affect existing service agreements without your consent.
10. Limitation of Liability
To the maximum extent permitted by law, Group 4 Networks and its affiliates, officers, employees, agents, partners, and licensors will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
11. Indemnification
You agree to defend, indemnify, and hold harmless Group 4 Networks and its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from:
12. Termination
We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
Upon termination, your right to use our Services will immediately cease. If you wish to terminate your account, you may simply discontinue using our Services.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its conflict of law provisions.
Any legal suit, action, or proceeding arising out of, or related to, these Terms or our Services shall be instituted exclusively in the courts of the Province of Ontario, and you irrevocably submit to the jurisdiction of such courts.
14. Severability
If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
15. Entire Agreement
These Terms, together with any service agreements, constitute the entire agreement between you and Group 4 Networks regarding our Services and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning our Services.
16. Contact Information
If you have any questions about these Terms, please contact us at:
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